Money spent on the server will be non-refundable and all donations are final. GenesisConquer does not offer refunds or exchanges on any purchases made on the server.
Please inspect items carefully before purchasing them or before adding donation points to your account.
Disputing any payments or attempting to “charge back” will result in a permanent HWID ban for your accounts.
If there are any issues with your payments, please contact us straight away through our website, or discord, so we can quickly rectify your issue.
By playing the server, you agree to the terms of service and refund policy.
If you have any questions or enquiries about our refund policy, or any other information on our website, please contact us and we will reply promptly.